Digital-wallet verifier UX
A verifier journey must explain who is asking, what data is requested and why before the person authorises a wallet presentation. It also needs recoverable errors and a fair alternative for people without a compatible wallet or device.
The EUDI framework requires relying-party identification and supports user control and data minimisation. Ireland's test verifier demonstrates a current test flow, not a universal production pattern.
For: product designers, service owners, accessibility, privacy and engineering teams. This is independent information, not legal, compliance or security advice.
A good journey
- Explain the service decision and why wallet evidence helps.
- Identify the relying party consistently on both devices.
- Request the minimum named attributes.
- Let the user review the request before sharing.
- Bind the response to the correct transaction.
- Confirm success without exposing unnecessary data.
Same-device and cross-device
Same-device flows hand control between a browser/app and wallet on one device. Cross-device flows commonly use a QR code. Both need protection against session swapping, phishing and confusing returns. Avoid placing sensitive identity values in URLs or analytics.
Errors and recovery
- Wallet missing or unsupported.
- Credential absent, expired, revoked or not trusted.
- User declines part or all of the request.
- Camera, QR, deep-link or network failure.
- Verifier timeout or response mismatch.
- Service decision fails after a valid presentation.
Explain the category without leaking security-sensitive detail and offer a safe next step.
Accessibility and fallback
- Keyboard, screen-reader, zoom and contrast support.
- No colour-only status or time pressure without extension.
- Plain-language purpose and attribute names.
- Assisted and non-smartphone alternatives.
- No worse price, access or service merely because a person uses an alternative.
Evidence and limits
MyID separates enacted rules, official implementation material, testing and vendor claims. A source can establish what its publisher says; it does not prove that every product, deployment or interpretation works as claimed. Where Irish implementation remains unsettled, this page says so.
- Regulation (EU) 2024/1183
- Government Digital Wallet web-verifier privacy statement
- European Commission EUDI Wallet Toolbox and ARF
Sources checked 22 August 2026. Re-check the linked primary material before making a consequential decision.
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