Accessible identity is part of assurance
A method that excludes legitimate users is not operationally effective, even if its happy path is secure.
Business briefing · source check 22 August 2026
This web edition is independent and does not contain sponsored placement.
Status change
EU wallet law protects voluntary use and alternatives, while age-assurance guidance highlights accessible equivalent methods.
Buyer question
What happens when the person lacks a compatible phone, document, connection or ability to perform capture instructions?
Evidence watch
Measure failure to acquire, repeated attempts, fallback time, appeals and reversals—not completion alone.
Sector lens
Public and essential services should design assisted and non-wallet routes before adoption makes the exception operationally expensive.