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Start with your question. MyID separates practical help for people from implementation and buying guidance for organisations.
Questions for people
MyGovID and state logins
How do I sign in, verify my account or understand what MyGovID does?
Start here: MyGovID guide and official login
All 6 pages in this topic
- MyGovID guide and official loginWhere is the official login and what type of account do I have?
- Which service do I need?Do I need MyGovID, a PSC or another government account?
- MyGovID versus PSCHow are the account and card connected?
- MyGovID versus Revenue MyAccountWhich login should I use for Revenue?
- What data does MyGovID collect?What identity information is connected to the account?
- Why does MyGovID need a PPS number?Why is the PPS number used?
Public Services Card
How do I get, renew or use a Public Services Card?
All 6 pages in this topic
- How to get a PSCWho is eligible and what documents and appointment are needed?
- PSC appointment helpHow do I arrange or prepare for an appointment?
- Renew or replace a PSCCan I renew online and what if the card is lost or expired?
- PSC and private organisationsCan a bank or private organisation ask for a PSC?
- PSC controversyWhat were the main legal and privacy objections?
- DPC ruling on the PSCWhat did the regulator decide?
Digital wallets
What is live now, what is still being tested and how could it affect me?
Online safety and age checks
Which Irish online-safety rules and age checks could affect me?
MyGovID troubleshooting
What should I do when the login, app or verification process fails?
Start here: Troubleshooting router
All 11 pages in this topic
- Troubleshooting routerWhich problem are you seeing?
- Forgotten passwordHow do I reset the password safely?
- Verification code not receivedWhy has the code not arrived?
- Account lockedHow do I regain access?
- MyGovID not workingIs the problem local or service-wide?
- Stuck during verificationWhy will verification not complete?
- Irish passport chip scanWhy will the passport chip not read?
- Server errorsWhat should I do with an error page?
- Android problemsHow do I resolve Android app issues?
- iPhone app crashesHow do I resolve an iOS crash?
- Change account emailHow can I update the email address?
Privacy and data rights
How can I understand, access or challenge the use of my data?
All 6 pages in this topic
- Your GDPR rightsWhat rights do I have?
- Subject Access Request templateHow do I ask for a copy of my data?
- DPC complaint guideHow do I complain to the Irish regulator?
- Right to erasureWhen can I ask for data to be deleted?
- Data-breach notificationsWhen must an organisation tell people about a breach?
- MyID privacy noticeWhat does this site collect?
Scams, identity theft and public issues
How do I recognise a scam, respond to identity theft or follow a public controversy?
Start here: Identity-theft guide
All 12 pages in this topic
- Identity-theft guideWhat risks and recovery steps matter?
- First 24 hoursWhat should I do immediately?
- Protect yourselfHow can I reduce identity and account risk?
- Scam WatchWhich Irish impersonation patterns are circulating?
- MyGovID impersonationHow do I recognise a fake MyGovID message?
- Revenue refund phishingHow do I recognise a fake tax-refund message?
- Garda fine text scamIs a speeding-fine text genuine?
- Package-delivery smishingIs a delivery text trying to steal information?
- Digital-identity issuesWhich Irish identity controversies and outages are documented?
- Official outage routesWhere should I check for service notices?
- ICCL position on MyGovIDWhat concerns has civil society raised?
- Online Safety Code criticismWhat concerns have been raised about the Code?
Questions for organisations
Explore companies and wallet projects across Europe
Browse all 27 EU countries, follow sourced connections and compare with Ireland.
Explore EU companies and wallet projects · Start with Ireland
Selected evidence, not a complete supplier list or a readiness ranking.
EUDI Wallet readiness
What should an Irish relying party prepare now?
Start here: EU country tracker
All 12 pages in this topic
- EU country trackerHow do public bodies and private providers build identity across Europe?
- Country evidence methodologyWhat proves delivery, availability or wallet certification?
- Wallet gateways and verifiersWho does what on the business side of a wallet?
- Irish wallet demo checklistWhat should a supplier demonstration establish?
- Readiness for Irish organisationsWhat can be prepared before every Irish detail is final?
- Issuer, wallet and relying-party rolesWho is responsible for each part of the ecosystem?
- Relying-party registrationWhat registration or notification duties are emerging?
- PID, EAA and QEAA credentialsWhat do the credential categories mean?
- Protocols and formatsWhich EUDI standards matter to an implementation?
- Credential verification flowWhat happens from request to service decision?
- Conformance and certificationWhat testing evidence should a buyer request?
- Verifier UX and fallbackHow should same-device, QR and failure journeys work?
Identity verification
Which verification method fits the risk, user and Irish context?
Start here: Identity verification in Ireland
All 10 pages in this topic
- Identity verification in IrelandHow does a complete proofing journey work?
- Methods comparedHow do documents, data, biometrics and credentials differ?
- Document verificationWhat can document checks establish?
- Passport NFCWhat extra evidence can a chip provide?
- Face matchingWhat are the limits and governance questions?
- Reusable credentialsWhen can verified evidence be reused?
- Accuracy and fairnessHow should thresholds and unequal outcomes be assessed?
- Remote KYC and CDDHow do obligations differ from vendor practice?
- Manual reviewHow should exceptions and appeals work?
- Irish provider directoryWhich providers have verifiable Irish-market evidence?
Age assurance
How should an organisation select an age-assurance method?
Start here: Methods in Ireland
All 9 pages in this topic
- Methods in IrelandWhich method matches the decision and risk?
- Facial age estimationWhat can estimation establish and how should errors be handled?
- Document-based age verificationWhen is a document-based check proportionate?
- Wallet proof of ageHow can a reusable age credential minimise disclosure?
- EU solution trackerWhat is final, piloted or still proposed?
- Privacy principlesHow should data minimisation and unlinkability be assessed?
- Accuracy, appeals and inclusionHow should mistakes and exclusions be corrected?
- Procurement checklistWhat evidence should buyers request?
- Irish provider directoryWhich providers have sourced Irish-market evidence?
Fraud and security
How can remote onboarding and recovery be attacked and controlled?
Start here: Identity-fraud security hub
All 6 pages in this topic
- Identity-fraud security hubWhat layered controls belong across the journey?
- Attack mapHow do document, device, session and injection attacks differ?
- Deepfake controlsHow should deepfake-resistant onboarding be designed?
- Liveness, PAD and injection testingWhat test evidence should a buyer request?
- Recovery and re-proofingHow should account recovery resist takeover?
- Incident responseHow should an identity incident be contained and reviewed?
Buying, privacy and implementation
How should a buyer define, procure, pilot and govern identity services?
Start here: Buying and implementation hub
All 12 pages in this topic
- Buying and implementation hubHow should a programme move from requirements to operations?
- Identity procurement checklistWhat should be decided before comparing vendors?
- RFP question bankWhich questions expose evidence gaps?
- Pilot planHow should success, failure and stop conditions be designed?
- Contract and SLA checklistWhich operational protections belong in the agreement?
- DPIA questionsWhich privacy risks and roles require assessment?
- Vendor data diligenceWhat should be verified about data, subprocessors and retention?
- Biometric governanceHow should Irish special-category biometric data be governed?
- Controller and processor rolesWho decides purposes and means across the ecosystem?
- Retention and deletionHow long should evidence and derived data be kept?
- Accessibility and inclusionWhich users, devices and fallback routes could be excluded?
- Readiness scorecardWhere are the organisation's largest readiness gaps?
Irish sectors and use cases
Where could identity or age assurance change an Irish customer journey?
Market evidence and briefings
What can an Irish buyer verify about the market and current evidence?
All 5 pages in this topic
- Irish market mapWho are the authorities, standards bodies, buyers and providers?
- Evidence reportWhat is verifiable and what remains unclear?
- Business briefing archiveWhich developments and buyer decisions has MyID tracked?
- Join the briefingHow can I receive future evidence updates?
- Work with MyIDHow are commercial relationships separated from editorial coverage?
About the publication
About MyID
Who publishes MyID and how is the work sourced?