PSC appointments: centres, walk-ins and documents

Not everyone needs a centre visit: eligible first-time applicants can use the official MyGovID app. If you do need a centre, appointment and walk-in arrangements depend on the location.

Arrange a centre visit

Check the official PSC centre directory. Use the centre's listed contact details and check its appointment or walk-in arrangements before travelling. Where email is unavailable, the National Intreo Contact Centre on 0818 405060 can assist with requesting an appointment.

What to bring

Have your PPS Number available. Bring identity evidence, address evidence showing your name and full address dated within six months, your appointment letter if one was issued, an old Social Services Card if held, and your mobile phone if available.

Accepted identity evidence depends on your circumstances; a passport is not required in every case. Check the Department's complete document checklist and contact the centre before attending if documents are unavailable.

Applicants under 16 must bring a parent or guardian. Contact the centre beforehand about assistance requirements.

At the centre

The Department says the SAFE interview takes around 15 minutes and includes taking your photograph and recording your signature. This does not include queuing or waiting for an appointment.

Choose the right route

• First PSC and online-app eligibility.
• PSC renewal and replacement help.